Delivery Times and Charges
UK - All areas
All UK orders are either Standard Delivery (2-4 working days after dispatch) or Express Delivery (1-2 working days after dispatch), using either Royal Mail or Courier. Orders received before 1pm are usually dispatched the same working day. Orders placed after 1pm will despatch the following working day (subject to availability and location) except possibly during busy periods such as the run-up to Christmas, or after Bank Holidays and weekends. We will inform you if there is a delay to shipping. Orders placed on or before our advertised Christmas last shipping date will be dispatched in time for Christmas. If you are in any doubt please call us, we are here to help.
For gift orders please contact us if you would like us to send the parcel without a detailed invoice inside.
Please note, all quoted shipping costs include packing & handling, there are no hidden charges.
Standard Delivery - 2-4 Working Days
Order Value ---- Delivery
£0 - £74.99 ------- £3.95
£75.00+ ----------- FREE STANDARD DELIVERY
Express Delivery - 1-2 Working Days
Order Value ---- Delivery
£0 - £74.99 ------- £6.95
Special Delivery UK £13.95
International & Channel Islands
We are happy to ship orders internationally. Our initial shipping rates for international destinations are listed below. Please note that these may vary if your order weighs more than 2kg or is oversized. The final shipping rate for these orders will be calculated based on weight, volume and final destination and we will endeavour to find the most economical method of getting the goods to you (this could include splitting across several boxes, using a different courier etc.).
After receiving your order we will contact you via email or phone with the exact delivery charge if it differs from those listed below.
Please note: As the buyer of the goods you are responsible for paying any local taxes or import duties that may be incurred (if applicable) when the goods enter your country. Coastal Home will supply a Customs Label containing a brief description, and a valuation of the parcel's contents.
International Shipping Costs - Up to 2kg
USA, Canada, Middle East, Far East, South East Asia, South America, Africa: £22.95
Australia, New Zealand and the Rest of The World: £24.95
For orders over 2kg or oversized, the final shipping rate will be calculated based on weight, volume and final destination.
Most international deliveries will arrive within 7 - 10 working days but the exact delivery date will depend on the final destination and may in some circumstances exceed this time.
Furniture and Deckchairs
Please allow 4 - 7 working days for delivery of these items.
To reduce packaging wastage some of our boxes are recycled, this means that your order may be sent out in a box which has been sent to us from a supplier or another source. If you have any special requirements for packaging, please contact us.
In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch as soon as possible.
For courier service a signature is usually required on delivery, please ensure that there will be someone available to receive the goods or if you are not in perhaps a neighbour – alternatively we can deliver to your work place.
If you would like to arrange a more specific delivery time please contact us and we will endeavour to arrange the delivery to suit your schedule.